A Stronger Reputation Will Grow Your Business
Help Your Customers Leave You Better Reviews More Often With Our Proven Rapid Reviews Process
All The Tools You Need To Grow Your Business Through Reputation
Web Forms & SMS Chat
Replace your webforms and add an SMS Chat Widget to your site to generate more conversations & contacts
Review Requests
Generate more reviews from your location, website, conversations, and closed invoices
Improve Local Rankings
Search Engines favor businesses with a steady flow of positive reviews. Leapfrog your competitors as your reviews grow
Automate Replies
Search Engines also favor businesses that reply to reviews because it's a strong indicator of an engaged business. Automate replies with AI
Social Proof
Automatically display your awesome reviews on your website with our fully customizable Website Review Widget
Social Posts
Automagically turn your best reviews into pre-scheduled Social Media posts to showcase more social roof
Listings
Ensure your business is found across the internet's top directories, and manage your critical info at scale
Mobile App
Manage conversations and reviews on the go with our mobile app!
Join Our Webinar: "It's Not What You Say About You; It's What Others Say About You"
STILL NOT SURE?
Frequently Asked Questions
We understand you may have questions. The answers below will hopefully help.
1. What exactly is reputation management, and why does my business need it?
Reputation management is the ongoing process of monitoring, improving, and leveraging your online reviews and listings. In today’s world, your digital reputation is your first impression — and we help you make it count. Our service boosts your credibility, improves your local SEO, and turns happy customers into a steady stream of new leads.
2. How do you help me get more reviews?
We kick things off with a high-converting reactivation campaign that reconnects with your past customers and prompts them to leave reviews. After that, our system continues working in the background to request feedback from your new clients — automatically and ethically.
3. What happens if I get a bad review? Can you remove it?
We can’t delete reviews (no one reputable can), but we can help manage them. We provide ethical strategies to respond professionally, de-escalate negativity, and highlight your best feedback. Our team also teaches you how to shift the focus to your 5-star experiences — where it belongs.
4. Do you respond to reviews for me?
Yes — we respond to all positive reviews (4-5 stars) on your behalf, using AI-enhanced personalization that feels human and warm. You can still jump in at any time through your mobile dashboard if there's an urgent situation or a special message you'd like to send.
5. What’s included in your service?
✔️ Initial review boost campaign
✔️ Ongoing review requests & automation
✔️ AI-powered responses to 4-5 star reviews
✔️ Listing boosts via YEXT for visibility
✔️ Negative review management strategies
✔️ Mobile-friendly dashboard for real-time alerts
6. Will this help with SEO and lead generation?
Absolutely. Fresh, frequent, high-quality reviews not only build trust — they boost your rankings in local searches. Our system enhances your online visibility, helping new customers find you faster and trust you more when they do.
7. How is this different from other review software or agencies?
We combine automation, simplicity, and human support. Our plug-and-play system works with your current CRM (or ours), and 90% of the work is handled for you. You stay in control without the tech headaches. If you need us, we’re just a message away.
8. Is there a contract or risk to getting started?
No long-term contracts here. We keep it simple with flat-rate pricing and a money-back guarantee. If you don’t see results, we don’t believe you should pay for it. Full terms are available on our website.
9. How do I get started?
You’ve got two easy options:
1. Sign up directly through our website and book your onboarding call
or
2. Schedule a free discovery call to see exactly how it works before you commit.
We’ll guide you every step of the way.
Still have questions?
MEET THE FOUNDERs
With a combined 5 years of experience in digital marketing, Jess & Phil share a passion for helping business owners build trust and credibility online.
Being known as The Mindset Marketers, Jess brings passion & expertise in personal development and teaching others how to become the best version of themself. Phil brings expertise in content creation and SEO strategies to the table.
Together they are now focused on empowering business owners to grow their online presence without the hassle of fancy tech tools by using their simple online reputation management system.
Jess & Phil
© 2025 NextWave Suite | All Rights Reserved