Privacy Policy

Effective Date:

3-4-2025

Last Updated:

3-4-2025

Welcome to NextWave Suite. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.

By using NextWave Suite, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

When you use NextWave Suite, we may collect the following types of data:

- Personal Information: Name, email address, phone number, business details, and social media accounts.

- Business Data: Reviews and other reputation-related information.

- IP Addresses & Tracking: Collected for security, analytics, and service optimization.

- Third-Party Data: Information from platforms such as Google, Yelp, and Facebook.

- Cookies & Tracking Technologies: Used on our website and within our software to improve functionality and user experience.

2. How We Use Your Information

We collect data to:

- Generate reports and analytics for businesses.

- Improve our services and software functionality.

- Assist with automated review responses and reputation management.

- Comply with legal and security requirements.

- Provide customer support and notify users about updates.

- Occasionally use customer data for marketing purposes, though primarily for direct service delivery.

3. Data Sharing & Third-Party Integrations

We do not sell or rent user data to third parties. However, certain features of NextWave Suite require integration with third-party platforms such as:

- Google My Business

- Facebook

- Yelp

- Other reputation management platforms

By using our services, you acknowledge and consent to data being shared with these third-party services as necessary for system functionality.

4. Data Retention & Security

- Data Storage: We store user data only while they are active, paying clients.

- Security Measures: We implement industry-standard security measures provided by our software to safeguard data.

- Data Deletion: Users may delete their data at any time or request deletion by contacting us at [email protected]

5. User Rights & Compliance

- Access & Control: Users have rights to access, correct, or delete their personal data while they are active clients.

- Compliance: We comply with U.S. privacy regulations.

- Ownership of Custom Services: Any custom funnels, websites, or automations built for users as an additional paid service remain the property of NextWave Suite.

6. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect or process data from minors.

7. Policy Updates & Contact Information

We may update this Privacy Policy from time to time. Users will be notified via email of any significant changes.

For any privacy-related questions or requests, please contact us:

Email: [email protected]

Phone: 931-288-5804